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Terms & Conditions

Last Updated: December 7, 2025

These Terms and Conditions ("Terms") govern your use of services provided by Best Website Consultancy ("Company," "we," "us," or "our"). By engaging our services, you ("Client," "you," or "your") agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing our website, scheduling consultations, or purchasing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of modified Terms.

2. Services Offered

Best Website Consultancy provides the following services:

  • Event Landing Pages: Single-page websites for events, launches, and campaigns (₹497 per page)
  • Personal Brand Sites: Portfolio and brand websites for individuals (₹1,997)
  • Business Websites: Full-scale business websites with multiple pages (₹24,997)
  • Annual Maintenance Contracts (AMC):
    • NGO Package: ₹5 Lakh per annum
    • MSME Package: ₹8 Lakh per annum
    • Corporate Package: ₹11 Lakh per annum

Service specifications, timelines, and deliverables are subject to the specific service agreement executed between the Company and the Client.

3. Payment Terms

3.1 Website Development Services:

  • All website development services require 100% advance payment before project commencement
  • Payment is non-refundable once the project has commenced
  • Prices are in Indian Rupees (INR) and inclusive of applicable GST

3.2 Annual Maintenance Contracts:

  • AMC fees are payable annually in advance
  • Payment must be received before the contract commencement date
  • Renewal payments are due 15 days before contract expiration
  • Late payment may result in service suspension

3.3 Accepted Payment Methods:

  • Bank transfer (NEFT/RTGS/IMPS)
  • UPI payments
  • Credit/Debit cards
  • Cheques (subject to clearance)

3.4 Taxes:

All prices are exclusive of GST and other applicable taxes as per Indian law. Clients are responsible for payment of all applicable taxes in addition to the service fees.

4. Project Timeline & Delivery

  • Event Landing Pages: 1 business day from project commencement
  • Personal Brand Sites: 3 business days from project commencement
  • Business Websites: 15-27 business days from project commencement

Timelines are estimates and may vary based on project complexity, client responsiveness, and content availability. Delays caused by client-side factors (content delays, approval delays, etc.) will extend the delivery timeline proportionately.

5. Client Responsibilities

Clients agree to:

  • Provide all necessary content, images, logos, and materials in a timely manner
  • Ensure all provided content is legally owned or properly licensed
  • Respond to communications and approval requests within 48 hours
  • Review deliverables and provide feedback within the agreed timeline
  • Maintain valid domain and hosting services (where applicable)
  • Not hold the Company liable for content provided by the Client

6. Revisions & Modifications

6.1 Included Revisions:

  • Event Landing Pages: 1 round of revisions
  • Personal Brand Sites: 2 rounds of revisions
  • Business Websites: 3 rounds of revisions

6.2 Additional Revisions:

Revisions beyond the included quota will be charged separately based on the scope of changes required.

6.3 Post-Delivery Changes:

Changes requested after final delivery and sign-off will be considered new work and billed accordingly, unless covered under an active AMC.

7. Intellectual Property Rights

7.1 Ownership:

Upon full payment, the Client owns the final delivered website and its content. However, the Company retains rights to:

  • Reusable code frameworks and templates
  • General methodologies and techniques
  • Use the project in our portfolio (with Client consent)

7.2 Third-Party Components:

Websites may include third-party libraries, plugins, or frameworks subject to their respective licenses. The Client agrees to comply with all applicable third-party licenses.

7.3 Client Content:

The Client retains all rights to content provided to us (text, images, logos, etc.) and warrants that they have the legal right to use such content.

8. Confidentiality

Both parties agree to maintain confidentiality of any proprietary or sensitive information disclosed during the engagement. This obligation survives termination of the service agreement.

9. Warranties & Disclaimers

9.1 Our Warranty:

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. Website functionality will be tested across major browsers and devices.

9.2 Disclaimer:

EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.3 No Guarantee of Results:

We do not guarantee specific business outcomes, search engine rankings, traffic levels, or conversion rates.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY INDIAN LAW, THE COMPANY'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

11. Termination

11.1 By Client:

Clients may terminate one-time projects before completion, but no refunds will be provided for work already performed. For AMCs, written notice of 30 days is required, with no refund of annual fees.

11.2 By Company:

We reserve the right to terminate services immediately if the Client:

  • Fails to make timely payments
  • Breaches these Terms
  • Engages in abusive or unprofessional behavior
  • Requests illegal or unethical work

12. Force Majeure

Neither party shall be liable for failure to perform obligations due to causes beyond reasonable control, including natural disasters, war, terrorism, labor disputes, governmental actions, or internet/utility failures.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

14. Dispute Resolution

In the event of any dispute, the parties agree to first attempt resolution through good-faith negotiations. If negotiations fail within 30 days, the parties may pursue arbitration in accordance with the Arbitration and Conciliation Act, 1996, with arbitration proceedings conducted in Mumbai, Maharashtra.

15. Indemnification

The Client agrees to indemnify and hold harmless the Company from any claims, damages, or expenses arising from:

  • Content provided by the Client
  • Client's use of the delivered website
  • Client's breach of these Terms
  • Any third-party claims related to Client's business or content

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with any executed service agreements and our Privacy Policy, constitute the entire agreement between the Client and the Company, superseding all prior agreements or understandings.

18. Contact Information

For questions regarding these Terms, please contact us at:

Best Website Consultancy

Email: info@bestwebsiteconsultancy.com

Phone: +91-898-179-7415

Address: Loknath Apartment, South Subhas Pally, Dankuni, Hooghly, West Bengal, India

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.